All of JacksonVille

Lead Service Line Information

If your water service has been interrupted for any reason, the City recommends that you take the following steps to reduce the short-term exposure to potential lead particulates which may have been loosened during the turning off and on of your service.  
  1. Find all faucets that will drain, including basement and all floors in your home.
  2. Remove all screens/aerators from all the cold water faucets or cold water fixtures inside your home, including the shower heads from all faucets you plan on flushing.
  3. Include the laundry tubs, hose-bibs, bathtubs and showers as flushing points.
  4. After all the aerators are off, open the faucets in the basement or lowest level floor in the home. Leave all faucets running at highest rate possible, using cold   water.
  5. After the faucets are all open in lowest floor, open the faucets on the next highest floor of the house. Continue until faucets are open on all floors.
  6. After all faucets are open, leave the water running for at least 30 minutes.
  7. After 30 minutes, turn off the first faucet you opened and continue to turn off other faucets in the same order you turned them on.
  8. Clean aerators/screens at each faucet. You may need to replace screens/aerators if too old and worn.

Guidelines from the American Water Works Association


This notice contains important information about your water service and may affect your rights.  We encourage you to have this notice translated in full into a language you understand and before you make any decisions that may be required under this notice.

Este aviso contiene información importante sobre su servicio de agua y puede afectar sus derechos.  Le recomendamos que traduzca este aviso en su totalidad a un idioma que entienda y antes de tomar cualquier decisión que pueda ser requerida en virtud de este aviso.

Niniejsza informacja zawiera ważne informacje na temat usług wodnych i może mieć wpływ na twoje prawa.  Zachęcamy do pełnego przetłumaczenia niniejszego powiadomienia na język, który rozumiesz i przed podjęciem jakichkolwiek decyzji, które mogą być wymagane na mocy niniejszego powiadomienia.

此通知包含有关您的供水服务的重要信息,可能会影响您的权利。 我们鼓励您在做出本通知可能要求的任何决定之前,将此通知完整翻译成您理解的语言。

يحتوي هذا الإشعار على معلومات هامة حول خدمة المياه الخاصة بك وقد يؤثر على حقوقك.  نحن نشجعك على ترجمة هذا الإشعار بالكامل إلى لغة تفهمها وقبل اتخاذ أي قرارات قد تكون مطلوبة بموجب هذا الإشعار.

이 통지에는 수상 서비스에 대한 중요한 정보가 포함되어 있으며 귀하의 권리에 영향을 줄 수 있습니다이 통지는 귀하가 이해하는 언어로 번역하고 이 통지에 따라 요구될 수 있는 결정을 내리기 전에 귀하가 이 통지를 완전히 번역하는 것이 좋습니다.

Dieser Hinweis enthält wichtige Informationen über Ihre Wasserversorgung und kann sich auf Ihre Rechte auswirken.  Wir empfehlen Ihnen, diesen Hinweis vollständig in eine Sprache übersetzen zu lassen, die Sie verstehen, und bevor Sie Entscheidungen treffen, die gemäß diesem Hinweis erforderlich sind.

یہ نوٹس آپ کی واٹر سروس کے بارے میں اہم معلومات پر مشتمل ہے اور آپ کے حقوق کو متاثر کر سکتا ہے۔  ہم آپ کی حوصلہ افزائی کرتے ہیں کہ اس نوٹس کا مکمل ترجمہ ایسی زبان میں کیا جائے جو آپ سمجھتے ہیں اور اس سے پہلے کہ آپ کوئی ایسا فیصلہ کریں جو اس نوٹس کے تحت درکار ہو۔

આ નોટિસમાં તમારી જળ સેવા વિશે મહત્વપૂર્ણ માહિતી છે અને તમારા અધિકારોને અસર કરી શકે છે.  અમે તમને પ્રોત્સાહિત કરીએ છીએ કે આ નોટિસનું સંપૂર્ણ ભાષાંતર તમે સમજો તેવી ભાષામાં કરો અને તમે આ નોટિસ હેઠળ જરૂરી હોય તેવા કોઈપણ નિર્ણયો લેતા પહેલા.

Ang paunawang ito ay naglalaman ng mahalagang impormasyon tungkol sa iyong serbisyo ng tubig at maaaring makaapekto sa iyong mga karapatan. Hinihikayat ka namin na magkaroon ng paunawang ito na isinalin nang buo sa isang wikang nauunawaan mo at bago ka gumawa ng anumang desisyon na maaaring kailanganin sa ilalim ng paunawang ito

This notification does not mean that there is lead in your drinking water but warn that there is an increased possibility of lead in your drinking water from your service line or household plumbing due to the work or maintenance procedures performed on your service line. Often, the source of lead in drinking water is corrosion of lead service lines and household plumbing (pipe, fittings, solder, and faucets), not distribution system or the supplied water itself, which is treated to be non-corrosive in Jacksonville.

Practices for preventing consumption of drinking water containing lead:

Flushing the line after service or repair work.  /  Cleaning or replacing faucet aerator screens.

Dangers of lead in young children include:

Behavior and learning problems / Lower IQ and Hyperactivity / Slowed growth / Hearing Problems / Anemia

Dangers of lead in pregnant women include:

Fetus being born early or small / Hurt the baby’s brain, kidneys, and nervous system / Increased likelihood of learning or behavioral problems / Risk of miscarriage

If you have any questions on lead you can call 217-479-1802 or email