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Staff Directory

Approximately 92,000 utility bills for water and sewer are generated each year by the City of Jacksonville.

Our office can answer questions about your account, change the billing name or address, help you establish a new account, and schedule water meter readings for residents who are moving out.  We do offer a free service to check for water leaks.

Mailing Address and for General Inquiries:Office of Municipal Utilities Administration
200 West Douglas
Jacksonville, IL  62650
217-479-4615 

Office Hours:  Monday through Friday 8:00 a.m. - 4:30 p.m.
SEQ No Department Name First Name Last Name Profession Email Phone
1.00 Municipal Utilities Missy Young Superintendent of Administration myoung@jacksonvilleil.gov (217) 479-3531
2.00 Municipal Utilities Laura Golab Bookkeeper lgolab@jacksonvilleil.gov (217) 479-3534
3.00 Municipal Utilities Tiffany Amdal Bookkeeper tamdal@jacksonvilleil.gov (217) 479-3533
4.00 Municipal Utilities Tessa Walker Bookkeeper twalker@jacksonvilleil.gov (217) 479-3535
5.00 Municipal Utilities Cassie Wainman Bookkeeper cwainman@jacksonvilleil.gov (217) 479-3537