Services

Forms

All of JacksonVille

Sign up
for e-bills
HERE

INSTRUCTIONS
City of Jacksonville
MUNICIPAL UTILITIES
Jacksonville, Illinois 62650

Effective January 1- December 31, 2023

WATER RATESBasic Water Charge                        $  8.63
First 2,000 Gal. Per Month              $16.08
2,000 to 130,000 Gal. Per Month    $  8.04 Per 1,000 Gals.download
All Over 130,000 Gal. Per Month    $  5.63 Per 1,000 Gals.

Minimum Water Charges
$24.71

SEWER RATESBasic Sewer Charge                     $ 13.01
First 2,000 Gal. Per Month            $  8.38
All Usage Per Month                     $  4.19 Per 1,000 
                                                  Gals. of Metered Water
Minimum Sewer Charges
$21.39

Administration:Business Office: Located at:  200 W. Douglas 
Jacksonville, IL 62650
(Office Hours 8:00 am- 4:30 pm)

Mailing Address:  200 W. Douglas
Jacksonville, IL 62650-2040
 
Phone: (217)479-4615 Text: (217)370-4122  
Fax: (217)245-2822 
For Weekend/Evening Emergencies: (217)479-4660
Missy Young, Superintendent of Administration myoung@jacksonvilleil.gov

TO PAY WATER/SEWER BILLS ONLINE PLEASE CLICK ON THE FOLLOWING WEBSITE LINK: HTTPS://JACKSONVILLE.MERCHANTTRANSACT.COM

TO PAY BY PHONE: (217)408-0008

SUMMER SEWER RATESSummer Sewer RatesAll residential customers will automatically be included in the summer sewer program.  Customers who water lawns frequently, or use more water than in the winter months, will benefit from the special summer rate for sewer service.  You will not be penalized by being on the program - if your monthly use is less than your winter average we will bill you for the actual amount used for the month.

The sewer billing is based on water consumption.  The summer rate freezes the sewer bill at a level based on winter water consumption.  All water consumption will be billed at the current rates.

The summer sewer rate applies to billings in June, July, August, and September.  It is only available to residential customers and does not apply to businesses, industries or state institutions.

Administration:Business Office: Located at:  200 W. Douglas 
Jacksonville, IL 62650
(Office Hours 8:00 am- 4:30 pm)

Mailing Address:  200 W. Douglas
Jacksonville, IL 62650-2040
 
Phone: (217)479-4615 Text: (217)370-4122  
Fax: (217)245-2822 
For Weekend/Evening Emergencies: (217)479-4660
Missy Young, Superintendent of Administration myoung@jacksonvilleil.gov